Please include your order number and the email address used during checkout. These details help our team locate and review your purchase efficiently.

For product compatibility questions, include the vehicle make, model, year, trim, relevant measurements, socket or connector type, and the product you are considering. Compatibility can vary by vehicle configuration.

If an item arrives damaged, defective, incomplete, incorrect, or materially different from its description, contact us promptly.

Please include your order number, a clear description, relevant photographs or videos, and photographs of the shipping label and exterior packaging. After review, we will provide an appropriate replacement, reshipment, refund, or return solution for a confirmed error attributable to us.

Contact customer support before sending merchandise. Do not automatically send a return to the registered business address. After approval, we will provide the correct return warehouse address and instructions.

We aim to respond within 24 hours. Requests requiring investigation with a carrier, payment provider, fulfillment partner, manufacturer, or return facility may require additional time.