Terms of Use

Moeuya™ · Website Use

Terms of Use

These Terms of Use govern access to and use of moeuya.com, including website content, accounts, communications, submissions, links, security, and prohibited activity.

Websitemoeuya.com
UseLawful Access Only
Support8:00 AM–10:00 PM

Acceptance

By accessing or using the website, you agree to these Terms of Use and applicable policies. If you do not agree, stop using the website.

You must be legally capable of agreeing to these terms or use the website under the supervision and authorization of a parent or legal guardian.

Permitted Use

You may use the website for personal, lawful, non-commercial shopping and information purposes. Any additional use requires prior permission unless permitted by applicable law.

Accounts and Information

If account features are available, you are responsible for maintaining credential confidentiality and activity under your account. Provide accurate and current information and notify us promptly of suspected unauthorized access.

We may suspend or restrict an account where reasonably necessary to protect security, investigate misuse, comply with law, or enforce these terms.

Prohibited Uses

  • Using the website for unlawful, fraudulent, misleading, or abusive purposes.
  • Attempting unauthorized access to systems, accounts, data, or security features.
  • Introducing malware, harmful code, automated attacks, or disruptive traffic.
  • Scraping, copying, harvesting, or extracting content in a manner that burdens or disrupts the website.
  • Impersonating another person or providing false information.
  • Infringing intellectual-property, privacy, publicity, or other rights.
  • Interfering with checkout, payment, inventory, reviews, or other users.

Website Content

We make reasonable efforts to keep website content accurate, but information may contain typographical, technical, pricing, availability, or other errors. Content may be corrected or updated without notice.

Product colors, textures, dimensions, and appearance may vary because of screens, lighting, photography, materials, and production differences.

Intellectual Property

Website content, including branding, text, images, graphics, layout, product presentation, and design elements, is protected by applicable intellectual-property laws. You may not reproduce, modify, distribute, publish, sell, license, or commercially exploit content without permission, except as allowed by law.

User Submissions

If you submit a review, photograph, comment, suggestion, or other material, you confirm that you have the necessary rights and that the material is lawful, accurate, and does not violate another person's rights.

You grant permission to use, reproduce, adapt, publish, translate, and display the submission for operating, improving, and promoting the services, subject to applicable law and our Privacy Policy.

Reviews and Communications

Reviews must reflect genuine experiences and may not contain unlawful, misleading, abusive, infringing, private, or promotional content. We may moderate or remove content that violates these terms.

Electronic communications may include order confirmations, service notices, security messages, customer-support responses, and permitted marketing. You are responsible for keeping contact information accurate.

Third-Party Links and Services

The website may contain links to or integrations with payment providers, carriers, social platforms, analytics providers, and other third parties. Third-party services are governed by their own terms and policies. A link does not necessarily imply endorsement.

Privacy

Personal information is handled as described in the Privacy Policy. By using the website, you acknowledge that information may be processed as necessary to provide services, fulfill orders, support security, and meet legal obligations.

Availability and Security

We may modify, suspend, restrict, or discontinue website functions for maintenance, security, operational, legal, or technical reasons. Continuous or error-free availability is not guaranteed.

You must not attempt to bypass access controls, test vulnerabilities without authorization, or interfere with website security.

Disclaimer

To the maximum extent permitted by law, the website is provided on an "as available" basis. We do not guarantee that content will always be complete, current, uninterrupted, or error-free.

Nothing in these terms limits consumer guarantees or other rights that cannot legally be excluded.

Limitation of Liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive losses arising from website use or inability to use the website. Liability that cannot be excluded remains limited only as permitted by law.

Termination

We may restrict or terminate access where a user violates these terms, creates security or legal risk, engages in fraud or abuse, or interferes with the website. Provisions intended to survive termination remain effective.

Changes and Governing Law

These Terms of Use may be updated for operational, technical, legal, or regulatory reasons. Continued use after publication constitutes acceptance to the extent permitted by law.

These terms are governed by applicable law without limiting mandatory consumer protections available in your location.

Contact

Questions about website use may be sent to service@moeuya.com. Customer service is available daily from 8:00 AM to 10:00 PM.

Company Details

Business Information

Moeuya™
Brand NameMoeuya™
Legal Company NameGuangzhou Jiayin Trading Co., Ltd.
OwnerShao Wen
Websitemoeuya.com
Business AddressRoom B0379, Rooms 201-3, 201-4, and 201-5, 2nd Floor, No. 5 Lingshan East Road, Tianhe District, Guangzhou, Guangdong Province, China
Customer Support Emailservice@moeuya.com
Customer Support Phone+86 159 2000 5246
Customer Service Hours8:00 AM - 10:00 PM Daily